![]() If you didn't find your question or answer here, more help is available:įrom the search box at the top of the page, search the rest of the articles on the Help Center. Get started with the Dashlane web app and extension Import your data into Dashlane I can’t log in to my Dashlane account I forgot my Master Password Reset your Master Password using biometric recovery on Android or iOS Change your Master Password Unlock the Android app with biometrics or a PIN code. Under extension info, scroll down to Site access. If there’s no update option, this means you’re already running the latest Dashlane version. How do I turn off Autofill for a specific site or login?ĭashlane logs out all the time. Then select Go to extension info and hit the Update button if there’s one available. Unfortunately, due to the way we had to build the app extension, we couldn't offer Safari users the full Dashlane experience in the same way our Chrome extension could. Using Dashlane on your computer works best when you download the Dashlane extension. I purchased and installed Small Office Security recently but now my Dashlane Chrome Extension doesn’t seem to be working anymore.It no longer completes the passwords for me. How do I set up 2-factor authentication (2FA) in Dashlane? In 2020, we introduced Dashlane for Safari, an 'app extension' in which users could see, synchronize, and autofill their Dashlane data on the Safari browser. After the extension is installed, click Create an account if you do not have one, or for old users, enter your email address and click Next. How do I reset my Master Password with biometrics like my fingerprint or face? Visit the Dashlane page on Opera Web Store. How do I add and edit logins in Dashlane? Once the extension has been added to Chrome, you will be able to access it by. Choose whether you want to Allow this extension to run in Private Windows and select Okay. Next, click on the Add to Chrome button located in the upper-right corner of the page. Safari Microsoft Edge Chrome, Opera, and other browsers Install the Dashlane extension in Firefox Go to the Dashlane extension page in Firefox Select Get Dashlane for Firefox. ![]() First, open the Chrome web browser and go to the Dashlane website. ![]() I paid for Dashlane but don't see my subscription in the app. Adding the Dashlane extension to Chrome is a simple process that can be completed in just a few steps. How do I manage my subscription and billing? If you still need help, check out these common questions: Wondering which features are available in the app you use?įeatures available in each Dashlane app When you run into a problem, first check these items:Ĭheck the minimum requirements for using Dashlane on your deviceĬheck Dashlane on your device for any available updatesĬheck the Status page to see whether Dashlane is working as expected We also want to empower you to find the information you need-whenever you need it. The Dashlane Customer Support team is ready to help you with any issue or answer any question. ![]()
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